Privacy Policy

Last updated: August 17, 2026

1. Data Controller

The data controller for personal data processed by DDCT and on the websitehttps://ddct.chis:

Audrey Chambers
DDCT – Dreams Do Come True
Rue de l’Ancien Four 6
1815 Clarens
Switzerland

Phone: +41 79 927 75 69
Email:info@ddct.ch

2. Principles

DDCT processes personal data in accordance with applicable Swiss data protection laws, in particular the Federal Data Protection Act (FDPA).

DDCT processes only the data necessary for the purposes described below and takes reasonable measures to protect it.

3. Data Collected

Depending on how you use the DDCT website and services, the data that may be collected includes, among other things:

  • first and last name;
  • email address;
  • phone number;
  • appointment information;
  • information regarding orders and purchases;
  • information required for billing;
  • information provided in the contact forms;
  • information voluntarily provided in connection with a service;
  • information regarding newsletter subscription;
  • technical data related to the use of the site.

4. Health-related information

Certain services may require the customer to voluntarily provide information regarding their health or certain personal circumstances relevant to the service.

This information is used only to the extent necessary to prepare, adapt, or provide the service.

Customers are asked to provide only relevant information.

DDCT handles this information with the utmost care and does not disclose it to third parties unless it is necessary, authorized by the individual concerned, or required by law.

5. Purposes

Personal data may be used, among other things, for the following purposes:

  • respond to requests;
  • manage reservations;
  • provide services;
  • manage orders;
  • process payments;
  • prepare accounting documents;
  • communicate with customers;
  • manage gift certificates;
  • administer the "Suspended Massage" program;
  • send the newsletter to subscribers;
  • ensure the security and proper operation of the site;
  • improve services;
  • comply with legal obligations.

6. Online Reservations

When you use the DDCT reservation system, the information needed to manage the appointment is processed to enable the reservation, confirmation, modification, and management of the appointment.

Certain data may be processed by the technical service provider used by DDCT to provide the reservation service.

7. Payments

When a payment is made online, the information necessary to process it may be transmitted to the relevant payment service provider.

DDCT does not necessarily retain complete credit card information.

The payment provider's privacy policy may also apply.

8. Store

When you make a purchase through the store, we may collect the data necessary to process and fulfill your order, including your contact information, order details, and the data required for delivery or billing.

9. Newsletter

If you subscribe to the DDCT newsletter, your name and email address will be used to send you the communications you have subscribed to.

You can unsubscribe at any time by clicking the unsubscribe link in the emails or by emailinginfo@ddct.ch.

10. Cookies and Similar Technologies

This website may use cookies and similar technologies necessary for its operation.

Some cookies or tools may also be used to remember certain preferences, enable certain features, or understand how the site is used.

When consent is required by applicable law, it is requested through the appropriate mechanism.

11. External Service Providers

DDCT may engage external service providers to, among other things:

  • website hosting;
  • online reservations;
  • payment processing;
  • the store;
  • sending emails;
  • the newsletter;
  • safety and maintenance;
  • certain technical features of the site.

These service providers may process personal data to the extent necessary to provide their services.

12. International Transfers

Some technical service providers may process data outside of Switzerland.

When data is transferred abroad, DDCT complies with the requirements set forth in applicable Swiss data protection laws.

13. Preservation

Data is retained for as long as necessary to fulfill the purpose for which it was collected.

Certain data must be retained for the periods specified by legal requirements, particularly with regard to accounting and tax matters.

Data may also be retained for a longer period when necessary to establish, exercise, or defend legal rights.

14. Disclosure of Data

DDCT does not sell its customers' personal data.

Data may be disclosed to service providers necessary for the operation of DDCT or the website, as well as to authorities when required by law.

15. Safety

DDCT implements reasonable technical and organizational measures to protect personal data from unauthorized access, loss, destruction, misuse, or alteration.

However, no data transmission over the Internet can be guaranteed to be completely secure.

16. Your Rights

Within the limits provided by law, you may, in particular, request:

  • if DDCT processes personal data about you;
  • what data is processed;
  • for what purpose;
  • to whom they are disclosed;
  • the correction of inaccurate data;
  • the deletion of certain data when the legal requirements are met.

Any inquiries may be directed to:

info@ddct.ch

DDCT may request reasonable verification of your identity before granting access to personal data.

17. Amendment

DDCT may amend this policy to reflect changes in its services, technical tools, or applicable laws.

The version published onhttps://ddct.chis the current version.

Last updated: August 17, 2026