Last updated: August 17, 2026
1. Purpose
These General Terms and Conditions of Sale (“GTC”) govern the services, reservations, product purchases, gift certificates, and other services offered byDDCT – Dreams Do Come True, operated by Audrey Chambers.
These terms apply to services booked online athttps://ddct.chas well as to services booked directly with DDCT.
By reserving or purchasing a service, you agree to these Terms and Conditions.
2. Services
DDCT offers, among other services, holistic massage therapy, deep tissue massage, fire and energy cupping treatments, and Reiki, as well as the other services listed on the website.
The services and their features are described on the corresponding pages of the website.
The type, duration, and applicable price are as indicated at the time of booking.
3. Reservation
Appointments can be booked through the online booking system on the website or directly with DDCT.
When making an online reservation, the customer selects the service, the available date and time, provides the requested information, and confirms the reservation.
The customer is responsible for the accuracy of the information provided.
A reservation confirmation is sent electronically when the reservation system allows it.
4. Concluding the Contract Online
Before confirming a reservation or order, the customer must verify the information entered.
When the system allows it, any errors can be corrected before final confirmation.
The reservation becomes final when the customer confirms their order or reservation and it is accepted by DDCT or recorded by the reservation system.
Electronic confirmations serve as proof of the reservation, subject to applicable legal regulations.
5. Price and Payment
Prices are listed in Swiss francs (CHF), unless otherwise noted.
The applicable rates are those displayed at the time of reservation or purchase.
The available payment methods are those offered at the time of booking or payment.
DDCT reserves the right to change its rates for new reservations. A rate change does not affect the price of a reservation that has already been confirmed.
6. Canceling or Rescheduling an Appointment
Any cancellation or request to reschedule must be communicated as soon as possible.
A cancellation made at least24 hours before the appointmentcan be rescheduled or canceled at no charge.
In the event of a cancellation less than 24 hours before the appointment or a no-show without prior notice, DDCT reserves the right to charge up to 100% of the cost of the reserved service.
DDCT may review specific situations on a case-by-case basis, particularly in cases of force majeure or exceptional circumstances.
7. Delay
If the client is late, the duration of the service may be shortened in order to accommodate subsequent appointments.
The full price of the service remains due when the delay or lack of availability is attributable to the client.
8. Delay or Cancellation by DDCT
If DDCT must, in exceptional circumstances, cancel or reschedule an appointment, the client will be notified as soon as possible.
A new date may be proposed.
If no alternative date is acceptable to the customer and a payment has already been made, the amount corresponding to the service not provided will be refunded, subject to applicable provisions.
9. Health and Contraindications
The client agrees to provide DDCT, prior to the service, with any relevant information that may affect the service.
This may include, for example, pregnancy, a recent surgery, an injury, an illness, medication use, or any other special circumstances.
DDCT may modify, suspend, or refuse to provide a service if it determines that the service is inappropriate or could pose a risk.
If there is any doubt regarding a medical condition, the customer is advised to seek the prior opinion of their doctor or a qualified healthcare professional.
DDCT's services are not a substitute for a medical diagnosis or treatment.
10. Results and Well-Being
The effects experienced after a session may vary from person to person.
DDCT does not guarantee any specific therapeutic results.
These services are offered with a focus on well-being, relaxation, and holistic care.
11. Gift Certificates
The terms and conditions for a gift certificate are those indicated on the certificate at the time it is issued.
Unless otherwise specified, a gift certificate cannot be exchanged for cash.
A gift certificate may only be used for the services and under the conditions specified at the time of issuance.
In the event of loss or unauthorized use, DDCT may request proof of purchase.
12. Store and Products
The products offered in the store are described on the corresponding pages.
The photographs are for illustrative purposes only and may differ slightly from the actual products delivered.
Any specific terms and conditions regarding delivery, returns, or warranties are listed on the relevant pages.
13. Suspended Massage
"Suspended Massage" is a solidarity initiative by DDCT that enables people facing financial difficulties to access this service.
The contributions made under this framework aresolidarity-based contributionsintended to fund the program.
They do not constitute the purchase of a service by the contributor.
As DDCT is not currently a tax-exempt legal entity recognized for serving a public purpose, contributions to “Massage suspendu”are not treated as tax-deductible donations.
DDCT therefore does not issue a tax receipt that would allow you to claim a tax deduction for a charitable donation.
The detailed terms and conditions of the program are set forth in the"Suspended Massage" Terms and Conditions.
14. Liability
DDCT takes reasonable precautions to provide its services under professional and appropriate conditions.
To the extent permitted by law, DDCT shall not be liable for any damages resulting from inaccurate or incomplete information provided by the client, nor for the client’s failure to comply with relevant recommendations or information provided before or during the service.
No provision of these Terms and Conditions excludes or limits any liability that cannot be legally excluded or limited.
15. Data Protection
Personal data is processed in accordance withDDCT's Privacy Policy, which is available on the website.
16. Changes to the Terms and Conditions
DDCT may amend these Terms and Conditions as necessary, particularly in light of changes in its business or in the law.
The version applicable to a reservation or purchase is the one accepted at the time the contract is entered into.
17. Governing Law
These Terms and Conditions are governed by Swiss law.
This is without prejudice to the mandatory provisions applicable to consumers.
Legal Notice
Last updated: August 17, 2026
